While working on this design challenge and speaking with the users at the eWaste center, we decided to go with an Industrial Engineering design. To accomplish this goal, we created a drawing of the building interior. Using these drawings we can develop a more efficient work flow for products and reorganizing their spaces. Looking at our persona we decided to move the center's online products to a separate location away from the testing area. Additionally, we will create separate storing locations for electronics that need to be tested from products that have already been tested and are waiting to be marked for sale. We can further develop the center's organization by reorganizing the tools used in the testing area.

After we finished designing our prototype we brought it to the user so we could test the initial prototype with them.  This is a very important step in the User-Centered Design Process. This allows the producers to be able to tailor the product to better fit the needs that the user possess.  When testing we get feedback that can help us to refine our ideas.

When we went to speak with them they had many helpful notes and gave us a copy of the tag that they currently use so we could get all of the necessary information.  The overall reaction to our prototype was favorable and the user appreciated our prototype.  

Here is some of the feedback that we were given about our idea:

• Could be put in the front desk for when people come in and bring their products in

• Thought about color coding before but never made it a tangible thing

• Likes the tags because they answer many of the questions that customers have coming in

• Unrepairable tags should just be with the testers and the rest of them should be in the front desk to make it easier to determine the product status at the beginning

• Could add price section on the tag, but they use sticker gun to determine the prices

• Could separate the shelves according to our tags would make it more organized and implement the tags easily

• Mimic the tags to look like the ones they already have

• ** Would need space for the model # / the make of the product on the tag / brand name / what it is (ex. Router)

• sometimes difficult to attach the tags they have, if there’s no spot then they use double sided tape

• It has happened that customers switch the tags and end up getting a product worth $50 for $10, need to make a better way so that the tags can’t be that easily removed

• Currently experimenting on how to describe items on ebay because some items are getting returned, the tagging system could help that process

• the tags could even also just be for the ebay items and it would still be helpful because their current guide for ebay items are really similar

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Using this feedback we decided to draw a new version of the layout of the testing and eBay spaces to help reduce the amount of extra time it takes to go and get products for testing.  We also used the feedback that we received on the tags and made they attachable with string and added a few more categories so the tags have all important information on the tag.  We also updated the color to read like those of a traffic light to make it more discoverable by the user and easier to determine what the product from farther away.